Not A Conventional Company

Earlier this week, Google celebrated the tenth anniversary of its IPO. I re-read the Founder’s IPO Letter and found this passage which captured so much about Google's values: Google is not a conventional company. We do not intend to become one...We will not shy away from high-risk, high-reward projects because of short-term earnings pressure. Some of our past bets have gone extraordinarily well, and others have not. Because we recognize the pursuit of such projects as the key to our long-term success, we will continue to seek them out.

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The Four Kinds of Social Capital that Matter When Building Products

Though the term k-factor, a measure of the vitality of an application, has waned in popularity since Facebook's sheep-throwing glory days, the idea of spreading a product through referrals lives on. We all know a good referral mechanism when we see one. Dropbox's invite-a-friend feature which awards free storage for both the inviter and the invited is the canonical example and resulted in torrid growth for the company. In April 2010, Dropbox users sent 2.8M referral emails. It's these kinds of referrals, those that align the incentives of both parties and ones that are natural to the product, that seem to work the best.

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Benchmarking Consumer and SaaS Companies' Path to IPO

Consumer companies on the whole tend to grow faster and do so will less spending on sales and marketing, and research and development than SaaS companies.

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The Three Most Important Trends in the Seed Fund Raising Market

If you're a founder or potential founder and looking to raise seed capital, you're entering possibly the most attractive period in a decade to start a business. A few weeks ago, we analyzed the impact of Series A and later stage VCs in the seed market. In the past four years, traditional VCs began to invest in seed-stage companies, which led to a rise in the number and size of seeds. But there's another, more important force within the seed market: institutional seed investors.

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Are Tech IPOs Dying?

Earlier this week in a post on Quartz Mark DeCambre asks the question, Are IPOs Dying Because of Huge Growth Rounds? The chart above shows the 36 year trend in the number of tech IPOs. And as DeCambre points out, so far through 2014, the ten largest startup financings have yielded about twice as much capital as the ten largest IPOs. To paraphrase Mark's question, can startups raise just as much capital in the private markets as in the public market, without the hassle of public market regulation? Let's look at the trends over the past decade and across all IPOs and MegaRounds to get a better sense of the trends in the number of MegaRounds and IPOs, the total amount of capital raised by startups using each mechanism and the average round size over the past decade.

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The Most Important Investment a Startup Can Make

Yesterday, I spoke to a small group of people at Google. By coincidence, the presentation was held in the same building I used to work in, and a wave of nostalgia swept over me. Participating in Google's speaker series brought back memories of when I was in the audience seven or eight years ago. I'll never forget the first time I met Paul Graham in that very same room right after the first Startup School. Nor the crash-course on negotiation I took when we were negotiating with Facebook and MySpace. Nor the management class on having difficult conversations with colleagues, among countless others. Returning to Google reminded me that great companies constantly invest in their people, helping them to understand the world inside the company and outside the company.

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Why Customer Success? Why Now?

When I started in the venture business and met software companies, I never heard the words customer success during pitches or throughout diligence or in board meetings. A few years later, customer success has become equal in importance to sales and marketing and engineering and product within SaaS companies. The steady increasing drumbeat of the Customer Success mantra is reflected in Google search traffic, which has tripled since 2009 for the term. So, why now?

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4 Major Competitive Trends in Mobile App Stores

More than 100B mobile applications have been downloaded since the launch of the Apple iOS and Google Play stores. Last year, I analyzed the state of competition for these downloads among app developers. At that time, startups faced substantially more difficulty rising through Google Play ranks than the iOS charts. During the past 18 months, the competitive behavior within the Free Apps section of these app stores has evolved substantially in four meaningful ways.

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The B Corporation: A Novel Structure for Mission Driven Startups

When starting a company, founders often decide between two structures: the S-Corp and the LLC. But, as James Surowiecki writes in "Companies with Benefits," there is a new option called the B-Corporation, the Benefit Corporation. The Benefit Corporation became an option in 2010 when Maryland's legislature signed it into law. Subsequently, nearly twenty states have followed suit including California and Delaware. In the past four years, more than 1,000 companies have become B-Corporations including some very well known brands in technology and consumer goods.

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The Challenge Facing Mobile-First SaaS Companies

For consumer products, the power of mobile distribution is hard to overstate. Facebook serves more than 1B mobile users each month. Angry Birds reached 50M users in 35 days, a feat that took Instagram 18 months and Facebook more than 3 years. But the distribution advantages of mobile app stores hasn't been observed as powerfully in SaaS or enterprise software.

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